Very. Helpful meeting our needs
Joe and Merril Trebino
I liked the quick reply and scheduling. We liked the prices and quality of work.
Crew was messy and failed to protect my furniture with plastic or a dropcloth, leaving a big mess for me to clean up. One of the crew, the stair guy, cleaned up the mess under the steps left because they failed to cover my items with a dropcloth. He did a good job, was neat, and I honestly felt he cared about leaving a good impression. The crew were asked by me and by the company to place felt under all the heavy furniture so that it could be pushed easily back into place; this was not done. My painter left today and could not put the furniture back into place by himself because no felt was placed under the heavy items. I cannot get the furniture back, and I cannot even clean in the bedroom because all the furniture is sitting in the middle of the room. That bedroom was supposed to be used by a guest tomorrow evening, but that won't happen. This company did not live up to my expectations on this job, and most of the problems were due to laziness and the crew not listening or caring that they left behind a mess that somebody would have to clean up. The crew were loud, blasted music each day so loudly I couldn't carry on a conversation upstairs, and now that I know how careless they were with my furniture, I can only hope they did a quality job on the floors.
Great service. Floor looks beautiful
Great prices, helpful associates, thourough job
Too many issues arose: behind schedule, failure to communicate, original work was sub par, etc.
On time arrival, excellent work and clean up, thoroughly explained use and care of product.
Ed was wonderful to work with and very accomodating. The carpet is perfect for my situation.
High Quality product and very responsive when a customer has a question.