Quality Custom Professinal work. Workmanship was high quality. The work completed as promised and the entire crew were kind and professional.
I like how easily I could get in contact with both Matt and Tracy. They responded quickly and researched questions for us when they were not sure of the answers.
Michael & Katie Eckart
The products was very and the service was also excellent.
Professional, they took their time in putting floor down. Punctual
Polite, answered questions, c,enaned after project complete, installed beautifully and quickly.
Sue Ann Kinsey
I really loved that a sales rep could bring the carpet samples to my home. I was able to make my choices without even leaving my house and make sure that my selections matched my wall colors, decor, furniture, etc. I am very happy with the entire process from start to finish.
I got exactly what i wanted the color hopefully the length of warranty will be it sales people very nice installers are great.
Friendly professional prompt, great choices & service
Excellent customer service thru the entire process. The installers were friendly, and very professional. From the beginning to the end, FCI South East Charlotte were a pleasure to work with.
My family has used FCI three times this year with complete satisfaction for each home. Initial consultation is not a high pressure sales event but rather relaxing while Rep was very patient and informative with questions. Communication throughout installation and follow up outstanding. Will certainly refer FCI and use again as needed. 👍👍